Doskonałe usługi po złożeniu zamówienia

Jako profesjonalista ułożony kamień, okładzina ścienna ledgestone, dzielone płytki ścienne, marmurowy kamień ułożony, wodospad ułożony kamień, suchy kamień stosu, szalona kostka brukowa manufacturer, exporter, and supplier in China for more than 15 years, we know that good customer service means meeting your customers’ needs in a timely, efficient, and pleasant way. providing convenience and responsive service to the customer is the key to success. and know that signing an order with a client is just the beginning of our excellent service, We will let our clients know the production process of stacked stone tiles and items quality, packaging, load container, etc. Let customers feel that working with us is completely transparent and reassuring.

In today’s competitive business landscape, customer satisfaction goes beyond the initial purchase. The importance of post-order services cannot be overstated. These services play a pivotal role in shaping customer experiences, fostering loyalty, and driving advocacy. This article delves into the significance of post-order services and explores various strategies to ensure customer delight at every step of the journey.

Let clients know the production process of ułożony kamień

We take our happy client who exports to the United States as an example to understand our service process. We have cooperated for many years.

Send stacked stones to clients to know the quality

After stacked stone veneer panels are almost finished, we will send the ordered items to clients to let them know the quality and production process. After getting confirmation, we will book shipping space with the designated agent soonest.

For more details, please visit packaging method of stacked stone for exporting!

Other stacked stone panels are frequently purchased by US clients

For more Items, you need please check our products page.

After getting confirmation from our stacked stone clients, Our workers will pack them into plywood pallets and wait for a delivery notice to dispatch the stacked stone to Xingang, Tianjin Port to load the container. Our nearest loading port is Xingang, Tianjin Port, China.

Send stacked stones container pictures to clients.

We will let our customers know the correct ETD and send documents including invoice, packing list and copy BL to our clients. after getting the balance, we will send the original BL or telex release BL to our clients to clearance the custom.

For more details, please visit How to load stacked stones in a container for exporting?

Send Bill of Lading to clients to arrange clearance customs.

According to the client’s requirement, Original BL and telex release BL are available.

Baoding Top Source Trade Co., Ltd is our export agent.

It is a good practice to keep the customers informed about the status of the orders. When our customers are able to track the stacked stone panels purchases, it provides them with confidence that the order will be fulfilled and delivered. Also, it communicates that their business is valued and appreciated.

Sometimes, irresistible situation issues come up, and even in this case, customers should be duly informed and advised about the way forward. An honest confession goes a long way in maintaining a harmonious relationship with the customer.

We know that great customer service means following best practices like valuing customers’ time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but you also take things a step further to exceed — rather than just meet — expectations.