Frequently Asked Questions
1. What is your company specialized in?
We are specializing in the manufacture of stacked stone ledger panels, culture stone, stone cladding, split face wall tiles, and so on.
2. Are you a tile manufacturing factory?
We are a stacked stone factory for more than 15 years.
3. Where is your factory located?
Hebei, China
4. Where do you sell your stacked stone?
Global/ Europe and America, South America, Southeast Asia etc.
5. How should I choose the most suitable items?
First, we recommend according to the market, and then recommend the best-selling models in the factory.
6. Can you send free samples?
Yes, Samples are free within 5 pieces, but stacked stone are very heavy frieght cost on clients account.
7. What is the delivery time?
For mass production, the lead time is 20-30 days after receiving the deposit payment.
8. What is the MOQ of stacked stone products?
75.60sqm each item.
9. What’s your Payment terms?
T/T with 30% deposit,70% against the copy of B/L OR L/C at sight.
10. Can you make the stacked stone products according to buyer’s request?
Yes. We can produce items according to clients request.
11. Do you guarantee safe and secure delivery of products?
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
